MY MOTHER HAD A SAYING "LEARN FROM YOUR MISTAKES." I HAVE JUST SPENT FIVE (5) DAYS WITH THE "BIG CITY" BOYS AND HAD NOTHING BUT PROBLEMS. I AM IN THE PROCESS OF FORMATTING MY 80G HARD DRIVE TO REMOVE ONE OF THEIR SECURITY PROGRAMS THAT HAS BLOCKED MY ACCESS TO THE INTERNET. I RECEIVED INSULTING ANSWERS FROM WHAT LITTLE TECHNICAL SUPPORT I RECEIVED AND NEVER ACCOMPLISHED ANYTHING. THEY DON'T THINK THERE ARE "SANE" PEOPLE OUT HERE IN THE WEST! THERE ARE SEVERAL REASONS I'M STAYING WITH EONI BUT YOUR TECHNICAL SUPPORT IS FIRST ON THE LIST. I HAVE ALWAYS RECEIVED A FRIENDLY, HELPFUL VOICE WHEN I HAVE CALLED YOU FOR SUPPORT. I WANT TO THANK YOU ALL FOR PUTTING UP WITH ME THE LAST COUPLE OF DAYS WHILE I HAVE SORTED THROUGH THIS PROBLEM. THANKS AGAIN
- J. H., Hermiston